* Warranty conditions


Medicalfootwear.net warrants its footwear products to be free of defects in material and workmanship under normal use and conditions for a period of one year.


Medicalfootwear.net will replace, free of charge, any defected product covered by this Warranty.


This Warranty does not cover any footwear product, which has been modified or repaired by any person not authorized by Medicalfootwear.


* Return Information


We want you to be 100% satisfied with your purchase. If you need to send your order back FOR ANY REASON within 30 days from the shipment date, you will receive a FULL refund, with no restocking fees. We simply ask that you pay for the return shipping including in turkish customs expenses. 


Conditions for full refund:


All shoes must be in the original, unworn condition (Please try on shoes on carpeting to prevent scuffing)

Shoes must be received in the original packaging (shoe box)

Please ship the original shoe box back to us inside the protective shipping packaging

Damaged shoe boxes will be charged an $8 re-boxing fee

Non-shoe products cannot be returned for health and hygienic reasons

Shipping costs for returns are not refundable


Package the Product: Package the product and Return/Exchange Form in the original shipping box (please do not stick shipping labels onto the shoe box)

Ship the Package back to our warehouse

Ship the package back to our warehouse for a FULL refund. You are responsible for the shipping charges. Ship to:


Etkin Medikal ve Reklam Dış Tic. Ltd. Şti

Aykosan Sanayi Sitesi. 6 lı E Blok no:112 ikitelli P.K 34490 İstanbul / Türkiye

ATTN: RETURNS/EXCHANGES


Refund Process:


Once we receive the items and inspect them you will receive your refund

Allow up to 3 business days after receipt in our warehouse to process the refund

The refund will be applied to your original credit card or payment method

Shipping costs for returns are not refundable